Privacy Policy

Information We Receive

Contact forms may collect a name, work email address, company, selected measurement need, and project notes. Visitors may also choose to provide information about instrument range, operating environment, approval region, calibration interval, or service timing. This information is used to understand the request and route it to the appropriate sales, service, or application support contact.

How Information Is Used

Inquiry information may be used to respond to questions, prepare a technical conversation, organize service details, or follow up on a product configuration request. We do not ask visitors to submit confidential production data through the public form. If a project requires sensitive information, a separate communication channel or agreement should be used before detailed files are shared.

Retention and Accuracy

Records may be retained for reasonable business purposes, including quote history, support continuity, and compliance with internal procedures. Visitors can request correction of inaccurate contact details when they notice an error. Technical details should be reviewed again before they are used in a final quotation, certificate request, or service plan.

Questions

Privacy questions can be submitted through the contact page. Please describe the request clearly so the team can identify the relevant inquiry record and respond with the appropriate next step.